VYBRANÉ ASPEKTY SOCIÁLNÍCH SLUŽEB PRO SENIORY
Abstract
The article focuses on issues of social services, which are defined as an
instrument of social policy and form of social assistance for the benefit of another
person. In the broader context are defined social services as services of general
interest (social assistance services, employment services and education, social housing
and long-term care). In connection with the specifics of social services attention is
paid to the economic characteristics of social services, demographic aspects and
ageing of population and the importance of social services for the elderly. Based on
the survey assessment of satisfaction, which is one of the indicators quality assessment
of social services, are to documented results of survey satisfaction of the elderly with
the services in selected residential facilities and satisfaction of the elderly with
services by type of provider.
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