KONEČNÝ, V.; KOSTOLNÁ, M. THE POSSIBILITIES OF STANDARDIZING THE QUALITY LEVEL IN PUBLIC PASSENGER TRANSPORT FROM CUSTOMER POINT OF VIEW. Perner’s Contacts, [S. l.], v. 9, n. 2, p. 26–37, 2014. Disponível em: https://pernerscontacts.upce.cz/index.php/perner/article/view/635. Acesso em: 25 dub. 2024.