Konečný, V. a Kostolná, M. (2014) „THE POSSIBILITIES OF STANDARDIZING THE QUALITY LEVEL IN PUBLIC PASSENGER TRANSPORT FROM CUSTOMER POINT OF VIEW", Perner’s Contacts, 9(2), s. 26–37. Dostupné z: https://pernerscontacts.upce.cz/index.php/perner/article/view/635 (Viděno: 22 listopad 2024).