QUALITY MANAGEMENT OF PUBLIC TRANSPORT

Authors

Eva Zákorová

Keywords:

quality in public transport, solutions in public transport, quality management in public transpor, quality indicators

Abstract

While researching and evaluating quality in public passenger transport, it isnecessary to consider basic principles in this kind of transport as well as role andmeaning of individual parties. As the mid-point in all contemplation customer andhis expectations must be considered.

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Published

2010-12-30

Issue

Vol. 5 No. 4 (2010)

Section

Articles

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Copyright (c) 2020 Eva Zákorová

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

How to Cite

QUALITY MANAGEMENT OF PUBLIC TRANSPORT. (2010). Perner’s Contacts, 5(4), 295-300. https://pernerscontacts.upce.cz/index.php/perner/article/view/1072

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