THE SURVEY OF PUBLIC TRANSPORT QUALITY SERVICE IN ŽILINA
Keywords:
survey, public transport, criterions quality, importance, satisfactionAbstract
This contribution describes the realized public transport quality service survey in town of Žilina. At the beginning, the contribution is related to the reasons why is necessary to care about passenger opinion in public transport. In addition, there is described the methodology used in public transport quality service survey in Žilina with outputs.
References
HEGLASOVÁ, D. Prieskum kvality služby v MHD v meste Žilina. Diplomová práca.
Žilinská univerzita v Žiline, F PEDAS, Katedra ekonomiky, Žilina, 2007.
STN EN 13816
STN EN 15140
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Published
2008-05-07
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Articles
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Copyright (c) 2020 Martina Valášková, Dana Heglasová
This work is licensed under a Creative Commons Attribution 4.0 International License.
How to Cite
THE SURVEY OF PUBLIC TRANSPORT QUALITY SERVICE IN ŽILINA. (2008). Perner’s Contacts, 3(2), 95-99. https://pernerscontacts.upce.cz/index.php/perner/article/view/1250
