INTERLABORATORY COMPARISON OF ACCREDITED LABORATORIES IN TERMS OF BENCHMARKING IN SLOVAKIA

Authors

  • Katarína Zgútová

Keywords:

Benchmarking, Interlaboratory comparison, accredited laboratorie, On-line application, Quality indicators

Abstract

Benchmarking is not a standardized method and therefore, in practice we come across its various definitions. The following are 2 probably the most respected definitions. The first comes from the American Productivity and Quality Centre (APQC) [9] which currently represents the world leading benchmarking institution and provides benchmarking projects long-term [14]. According to the APQC benchmarking is the process of identifying, learning and adapting outstanding practices and processes from any organization, anywhere in the world, to help an organization improve its performance [1].

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References

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Published

2009-12-29

How to Cite

Zgútová, K. (2009). INTERLABORATORY COMPARISON OF ACCREDITED LABORATORIES IN TERMS OF BENCHMARKING IN SLOVAKIA. Perner’s Contacts, 4(4), 146–159. Retrieved from https://pernerscontacts.upce.cz/index.php/perner/article/view/1199

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