THE SURVEY OF PUBLIC TRANSPORT QUALITY SERVICE IN ŽILINA

Authors

  • Martina Valášková
  • Dana Heglasová

Keywords:

survey, public transport, criterions quality, importance, satisfaction

Abstract

This contribution describes the realized public transport quality service survey in town of Žilina. At the beginning, the contribution is related to the reasons why is necessary to care about passenger opinion in public transport. In addition, there is described the methodology used in public transport quality service survey in Žilina with outputs.

 

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References

HEGLASOVÁ, D. Prieskum kvality služby v MHD v meste Žilina. Diplomová práca.

Žilinská univerzita v Žiline, F PEDAS, Katedra ekonomiky, Žilina, 2007.

STN EN 13816

STN EN 15140

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Published

2008-05-07

How to Cite

Valášková, M., & Heglasová, D. (2008). THE SURVEY OF PUBLIC TRANSPORT QUALITY SERVICE IN ŽILINA. Perner’s Contacts, 3(2), 95–99. Retrieved from https://pernerscontacts.upce.cz/index.php/perner/article/view/1250

Issue

Vol. 3 No. 2 (2008)

Section

Articles

License

Copyright (c) 2020 Martina Valášková, Dana Heglasová

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.