CUSTOMER ASSESSMENT OF QUALITY OF TRANSPORT

Authors

Tereza Hečková

Keywords:

quality of transport services, quality assessment, customer

Abstract

This article aims to understand the requirements imposed on the quality of passenger transport and public opinion evaluation of the quality of passenger service by the customer. It is intended for providers of public transport as a source of information in present time.

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Published

2011-07-15

Issue

Vol. 6 No. 2 (2011)

Section

Articles

License

Copyright (c) 2020 Tereza Hecková

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

How to Cite

CUSTOMER ASSESSMENT OF QUALITY OF TRANSPORT. (2011). Perner’s Contacts, 6(2), 53-61. https://pernerscontacts.upce.cz/index.php/perner/article/view/827

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